Cancellation & Refund Policy
Clear, honest terms so you can plan your trip to the Kumaon hills with complete peace of mind.
7+ Days Before Check-in
100% Full Refund. Cancellation processed immediately at zero deduction.
1 to 7 Days Before Check-in
50% refund on room tariff. The remaining 50% is retained for room hold commitment.
Under 24 Hours / No-Show
Non-refundable for unused nights unless we are able to re-book the room for other guests.
How Cancellation & Refunds Work
No lengthy forms or hidden charges.
Initiate Request
Send a message on WhatsApp or email with your Booking Reference number.
Instant Verification
Our team verifies the cancellation timestamp according to hotel policy.
Direct Gateway Refund
Razorpay processes the refund directly back to your original payment method (UPI, card, or net banking) in 3-5 business days.
Common Refund Queries
Safety comes first in the mountains. If official authorities or police issue travel advisories closing road access to Berinag, we provide 100% complimentary rescheduling to any future date within 6 months, or a full refund if rescheduling is not feasible.
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Experience the peaceful hills of Berinag
Book direct for guaranteed best tariffs, immediate confirmation, and personalized mountain hospitality.